Industries / COLLECTIONS

SMS and email for collections

Collections messaging is the most tightly regulated work we handle, and the rules govern the channel itself rather than just the wording. Tell us what you are sending and to whom before you order, so we can confirm we are the right fit.

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WHAT THIS CHANNEL IS FOR.

Account notices

Straightforward notices to consumers you are authorised to contact, written so that anyone else who sees the screen learns nothing about the debt.

Arrangement reminders

A reminder of a date the consumer already agreed to, with a way to reach you and a way to stop the messages.

Payment confirmations

Confirming that something has been received closes the loop and cuts inbound calls.

Collections message examples

Starting points to adapt, not messages to send as written. Swap in your own details and add the opt-out line your sender setup requires.

[Business]: This is a message for [name] about your account. Reply STOP to stop texts from us. Contact us: [phone] or [link].
[Business]: A reminder about the arrangement on your account dated [date]. Manage it here: [link]. Reply STOP to stop texts.
[Business]: We have received your payment. Your updated balance is available here: [link]. Reply STOP to stop texts.

WHY COLLECTIONS TEAMS USE THIS.

Notices, arrangement reminders and payment confirmations are all short, repetitive messages sent to a list you already hold. Doing that by phone is slow and expensive. Doing it through a platform you pay for every month makes no sense when the sends are occasional.

You send the list and the message; we run the campaign and report on delivery.

One price, one campaign

$399 covers up to 100,000 messages, charged once. Nothing monthly, nothing to cancel.

Fewer inbound calls

A confirmation that a payment landed closes the loop and removes the call it would otherwise generate.

Talk to us first

This is a vertical where suitability matters more than price. Email us what you are sending and to whom, and we will tell you plainly whether we are a fit.

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Before you order

COMMON QUESTIONS.

See package pricing ↗
How much does a collections campaign cost?

$399 for up to 100,000 messages, $599 for up to 500,000 and $899 for up to 2,000,000, charged once per campaign. Email starts at $499.

Do you work with collections agencies?

Sometimes, and not automatically. Email us the details before ordering and we will say plainly whether we can help with your campaign.

How fast can a campaign go out?

Usually within a day of payment clearing and the copy being confirmed.

What do you need from me?

The list, the message and the destination countries. We arrange a private upload link after payment rather than taking the list by email.